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Easier way to update passwords

Feature RequestDesktop

Hi, I have put this in long long ago. I know that most of your clients are teams, and perhaps and so most of your effort is there however, I use this at work but as an individual. Every 45 days we have to update our passwords for our email and calendar

I don't always make it to morgen or the other services until later. But a few things

  1. There is just a little dot by my initials that lets me know that the password doesn't work. It seems that it could actually be a pop up so that I can deal with this immediatly

  2. The process of updating a password, may seem straightforward, but it really takes several clicks and the biggest button is the one that disconnects, which I have done by accident several times. It would be easier 1 to shrink the disconnect button, I mean that would be the last thing I would want to do 2. Make it in your face that a password is missing 3. Bu able to go straight to the password.

I know that most of your focus is on Team usage, but please don't forget about us individual users who like your software. There are plenty of small enhancements that would help us be more successful.

Posted by Mark Pinsley ·
3 comments

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Comments3

  • Mark Pinsley

    •

    Feb 5, 2025

    Yes but also -

    1. Lack of Clear Warning – There’s no obvious alert when an issue arises, just a small dot on the profile icon, which is easy to miss.

    2. Unclear Navigation – Fixing the issue requires multiple steps:

    • Click on the profile icon.

    • Go to Profile > Calendars > Manage Account (which is buried at the bottom of the page).

    • Only then can the error be addressed.

    1. Changing the Password Before an Error – There’s no clear way to update the password proactively. The only possible option seems to be clicking Resync, but I am not sure if that works.

    2. Handling the Error When It Appears –

    • When the error happens and I get to the manage account section, a big orange button appears at the bottom of the page.

    • This button disconnects the account, but that’s not action that is most important on a monthly basis.

    • Since it's the most noticeable button, it's easy to click it by mistake. I have done this several times, and I know better.

    Main Issues:

    • No clear notification system.

    • A complicated process for fixing errors.

    • No straightforward way to update a password before an error happens.

    • The most prominent option (big orange button) isn't the right one.

  • Danny Hatcher (Customer Support) changed status to In Review
    •

    Feb 5, 2025

  • Danny Hatcher (Customer Support)

    •

    Feb 5, 2025

    To clarify, you want a bigger warning when you need to enter update your calendar password.

    Is that correct?