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Unable to turn off alerts on mobile iOS

There's no ability to turn off alerts from the mobile app. Even when I turn off alerts on desktop (macOS), I still get notifications for events on my iPhone.

Status: Rejected6 comments

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Comments6

  • Danny Hatcher (Customer Support) changed status to Closed
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    Dec 12, 2024

    Issue solved.

  • Jad

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    Dec 12, 2024

    Check the images attached. First, there's no "alert" option on the mobile app (at least I can't seem to find it). Second, even though the even shows no alert, I still get notifications from Morgen (not another calender app) on my iPhone. I hope that clarifies!

    • Danny Hatcher (Customer Support)

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      Dec 12, 2024

      Jad: Correct. There isn't event specific alerts on mobile.

      Do you have calendar specific reminders setup on desktop?

      Preferences > Calendars > 3 dot menu

    • Jad

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      Dec 12, 2024

      Danny Hatcher (Customer Support) ah yes, that seems to have solved it… Thank you!

  • Danny Hatcher (Customer Support) changed status to In Review
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    Dec 11, 2024

  • Danny Hatcher (Customer Support)

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    Dec 11, 2024

    When on desktop I assume you are referring to calendar specific notifications not event specific reminders.

    Are the notifications coming from Morgen or another calendar app on your phone?